Definition
What is customer debt tracking?
Customer debt tracking records when customers buy on credit — who owes what, when payment is due, and how much has been paid back. In Tanzanian retail, community shops often extend short-term credit; without a system, debts are forgotten and cash flow suffers.
Why it matters
- Untracked credit can tie up TSh millions across dozens of customers
- Without limits and reminders, 'pay tomorrow' becomes never
- Debt records must link to POS sales — not a separate notebook that staff ignore
How Intelyflow handles customer debt (credit sales)
- Customer profiles with balances and payment history
- Record payments against outstanding debts
- Sales and debt data stay in one system for reconciliation
Related terms
Go deeper: read our guide on intelyflow.com/docs